Terms and Conditions - Wanstead House Clearance
Welcome to Wanstead House Clearance. These Terms and Conditions govern your use of our services and outline the obligations, rights, and responsibilities of both parties involved.
1. Acceptance of Terms
By engaging our services, you agree to abide by these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our services.
2. Services Provided
Wanstead House Clearance specializes in residential and commercial clearance services, including furniture removal, estate clearance, and waste disposal.
2.1 Residential Clearance
- Full house clearance
- Partial room clearance
- Furniture removal
2.2 Commercial Clearance
- Office clearance
- Retail space clearance
- Industrial site clearance
3. Booking and Scheduling
All services must be booked in advance. We strive to accommodate your preferred dates but cannot guarantee availability. Booking is confirmed upon receipt of payment.
4. Pricing and Payment
Our pricing structure is based on the scope of work, volume of items, and additional services required. A detailed quote will be provided prior to service commencement.
4.1 Payment Terms
- Payments are due upon completion of services unless otherwise agreed.
- Accepted payment methods include cash, credit/debit cards, and bank transfers.
- Late payments may incur additional charges.
5. Cancellation Policy
You may cancel or reschedule your appointment up to 48 hours in advance without incurring any fees. Cancellations made within 48 hours may be subject to a cancellation fee.
6. Liability
Wanstead House Clearance is committed to handling your items with care. However, we cannot be held responsible for pre-existing damages or fragile items not declared beforehand.
6.1 Insurance
- We carry insurance to cover accidental damages during the clearance process.
- Clients are advised to ensure valuable items are insured separately.
7. Client Responsibilities
Clients are responsible for ensuring that the premises are accessible on the agreed date and that items are ready for clearance.
8. Environmental Policies
We adhere to sustainable practices by recycling and disposing of waste responsibly in compliance with local regulations.
9. Dispute Resolution
Any disputes arising from our services will be addressed through mediation, following which, if unresolved, may be escalated to arbitration.
10. Amendments to Terms
Wanstead House Clearance reserves the right to modify these terms and conditions at any time. Clients will be notified of significant changes via email or through our official communication channels.
11. Governing Law
These terms are governed by the laws of the jurisdiction in which Wanstead House Clearance operates. Any legal proceedings will be conducted in the appropriate courts within this jurisdiction.
12. Privacy Policy
We are committed to protecting your privacy. Personal information collected during the booking and service process will be handled in accordance with our privacy policy.
13. Force Majeure
Wanstead House Clearance is not liable for any failure to perform its obligations due to causes beyond its reasonable control, including natural disasters, acts of government, or other unforeseeable events.
14. Severability
If any provision of these terms is found to be unenforceable, the remaining terms will continue in full force and effect.
15. Entire Agreement
These terms and conditions constitute the entire agreement between you and Wanstead House Clearance regarding the service provided and supersede all prior agreements or understandings.
16. Contact Information
Please direct any questions or concerns regarding these terms to our customer support team within the guidelines of our specified communication channels.
By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.